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Thread: Masters Thesis Study, help requested : Which loyalty benefits do you value the most?
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Old Jun 27, 2015, 8:42 am
  #3  
ung1
 
Join Date: Oct 2009
Location: OSL
Programs: BA Gold | SK Gold | A3 Gold
Posts: 4,553
Originally Posted by Prospero
Happy to assist ung1

For clarification on q11 relating to "guaranteed paid seat reservation", I understood this to mean Reservation Assurance (BA's parlance) ensuring a seat in full fare Y even where the flight is full.

Very polished and well thought out questionnaire. Best of luck with the thesis.
Your assumption was correct - I've updated the question with an example.

Thank you!
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