FlyerTalk Forums - View Single Post - Masters Thesis Study, help requested : Which loyalty benefits do you value the most?
Old Jun 27, 2015, 8:38 am
  #2  
Prospero
Moderator: British Airways Executive Club, Iberia Airlines, Airport Lounges and Environmentally Friendly Travel
 
Join Date: Jan 2003
Location: London, UK
Posts: 22,213
Happy to assist ung1

For clarification on q11 relating to "guaranteed paid seat reservation", I understood this to mean Reservation Assurance (BA's parlance) ensuring a seat in full fare Y even where the flight is full.

Very polished and well thought out questionnaire. Best of luck with the thesis.
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