Thanks for all your responses. The survey is now closed.
Dear FTers
Have you ever felt that the frequent flyer benefits airlines provide aren't tailored to your needs?
I'm doing a study for my Master thesis to gain consumer insight into
what frequent flyers value and expect from a frequent flyer program. Having been an FT member for 6 years, I've seen the depth of knowledge and variation in opinions on these forums, and would like your input!
If you have status with BA, please spend 5 - 10 minutes responding to this survey. In exchange I'm happy to share my findings with you, so please post on the thread once you have completed it.
https://www.surveygizmo.com/s3/2203792/LoyaltyPrograms
Many thanks in advance for your participation
ung1