FlyerTalk Forums - View Single Post - HORROR STORY: Need advice how on to proceed [AA cancels my ticket]
Old Jun 27, 2015 | 4:04 am
  #59  
dmsdfw
All eyes on you!
15 Years on Site
 
Join Date: Nov 2010
Programs: AA PLT 3MM
Posts: 1,138
Originally Posted by Dave Noble
The passenger purchased a flight and the airline provided the flight. There is no basis of "i didn't want to pay, so I should not have to" as grounds against a card purchase.

There has to be grounds in breach of the credit card handling
I agree. A credit card company will typically handle a dispute against a charge within the scope of that charge. In this case:
* The charge was for a plane ticket
* The airline provided the service as per the ticket purchased
* Therefore the charge is valid

The fact that the need to buy the ticket was due to an earlier event that is questioned is, as others have said, not really for the credit card company to arbitrate. Of course, the company could decide to unilaterally refund the card holder if they felt that it was a worthwhile customer service gesture to a valuable customer but that is about it.
dmsdfw is offline