Originally Posted by
EtihadHelp
Hi antipest,
We recommend you to take luggage as per your free baggage allowance to avoid excess baggage charges. *ES
That's about as tone deaf a response as I've ever seen.
THAT'S what you focus on when the OP asks questions you could easily answer? Are you really the Etihad representative, or is this a joke?
The OP asks about whether he has to pick up luggage and go through immigration with a connecting flight. How about you answer that for him. The OP asks whether his connection time is sufficient. How about you answer that for him. The OP asks whether he will have time to use the lounge. How about you answer that for him.
Wow. Just wow. This is a customer with two F tickets.