Originally Posted by
jackal
4) I just booked a multi-city trip SKN-OKJ-SJC. The trip and corresponding ticket is not showing up in the iOS app. AFAIK, there has never been any delay or anything before trips show up in the app. Hopefully it will show up eventually, though.
5) I had booked an SJC-PRB trip for next week several days ago. I am able to view it in the app. However, it is not showing up on Amtrak.com in my list of upcoming trips. (Only the trip I booked above in #4 is showing up on Amtrak.com).
Where a trip is viewable (on Amtrak.com, in the Android/iOS app), depends on how it was originally booked (over the phone, on Amtrak.com, or via an app) but I don't remember the complete set of rules.
I do remember that a trip booked via an Android/iOS app is not viewable on Amtrak.com (or was not viewable the last time I tried to use the website to cancel a ticket).
There is a post in here somewhere from AlanB that explains why this happens.