Originally Posted by
Shareholder
Was also pleased last year to discover that when I had to make a change to a BE award, the agent acknowledged my ExecPlat status and didn't charge me the normal change fee that I had expected to pay. This program is a nice little "slush fund".
Has anyone else ever had that experience? My experience has always been exactly the opposite -- agent recognizes my status (or I mention it) but I get zero extra benefit for it. Combine that with the brutal booking codes for basic redemptions -- inventories that have such poor availability -- and I have struggled to figure out how to use Businessextra points.