Originally Posted by aza72

I recently saw that Comcast made a hard pull to my credit report when I signed up for service. I declined to give my SSN at first, but then had to give it over chat to get the latest deal (they wouldn't let me pay a deposit). At no point was I told there would be a hard inquiry (and no reason that they should have done one).

I called them and after being bounced around a lot, they ended up saying I should contact Equifax. Filed a dispute, and they said that I had to contact Comcast, no phone number, just an address. Sent them a letter, didn't get a response, but just saw my updated Credit Karma report, and the inquiry was removed.

So if you have a hard inquiry from Comcast that you did not authorize, you can get rid of it by filing a dispute with Equifax, and then sending a letter to Comcast. Not sure worth the hassle for 5pts on the credit score, but thought I'd share.