If Kimpton is going to do programs like this, and I hope they continue, they really need to make sure all the properties know what they are going to offer. I have had two stays (Prescott and Sir Francis Drake) and the secret word was acknowledged but I received nothing.
This type of program needs each hotel have something in place (like the spin them wheel of prizes at the Morrison House or a list of awards to choose from) and make sure everyone knows what they are getting...