FlyerTalk Forums - View Single Post - The worst gone worse - MPC hotline capacity and waiting time
Old Jun 24, 2015 | 10:27 am
  #56  
travel_mav
All eyes on you!
10 Years on Site
 
Join Date: Nov 2014
Location: New York
Programs: DL PLT, Hilton Diamond, CX MPC Silver
Posts: 268
Heck, even a non-elite on AA like myself has the option of a call-back instead of being on "hold" for the next available agent
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