FlyerTalk Forums - View Single Post - Chase closed my credit card account(s) [Archived 2013-mid 2019]
Old Jun 24, 2015, 8:23 am
  #930  
jan_believes
 
Join Date: Feb 2006
Programs: HH Gold (again), US/UA/DL non-elite, ZE Presidents Circle, WN reluctant no fee convert.
Posts: 1,449
Prefer not to bank with Chase any longer.

Use their credit products but not their banking is my advice. Been with them awhile but we are ready to close out soon.


Their phone reps will cause you nothing but angst if you get locked out. My DH and I have both been locked out at two different times. It is nothing short of a hassle and requires all kinds of changes to what you have become accustomed to over the years. The lockouts required two prolonged branch visit both times and heaven help you if you need a debit card replaced with a Private Client rep. We have a car loan with them so we will keep a small balance because the DD is going elsewhere.
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