Originally Posted by
esw30
So here's my weird experience of the day, wondering if anyone knows if this is indicative of an upcoming account closure: I tried to log in this morning on my phone and got an error message that said "Your account has been suspended." I then tried to log in on my computer and got a different message that said "Your account is inactive" and gave a number to call. I called, they said it was a technical issue and reactivated the account. It worked at that point. I just tried to log in now (about 15 hours later) and got the same error messages - called and got the same resolution. I asked if it's just a technical issue or if there is some problem with my account and they said it's just a technical issue... but I'm concerned. For those who have been shut down, have you gotten these error messages before? Please advise. Thanks!
A few weeks ago I got the "Your account is inactive" but not the "Your account has been suspended" message. I called Chase and the customer rep fixed it right away. She didn't know why (at least that's what she said) and I have no issue since.