FlyerTalk Forums - View Single Post - Chase Retention Bonus Offers: June 2015-June 2019 [ALL cards]
Old Jun 23, 2015 | 4:18 pm
  #117  
Happy
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Originally Posted by Stgermainparis
Question: if the offers are connected to the account, would sending a secure message not turn up the same results? How I loathe calling Chase.
I dont believe the SM reps have the power to make the offer. Despite the offer is attached to the account - it still needs to be initiated by a rep, read you the full disclosure, and then until you say Yes to accept it, the offer is not effective. It has a whole formalities to go thru, due to the legality.
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