Originally Posted by
Courmisch
Well, there is a ticket type on the website, and probably on the Finnair confirmation mail. But is there is presumably no ticket type on the actual electronic ticket receipt, which would be what the Finnair Plus agent looked at.
If the OP kept the original confirmation email, there is the option of sending that to the customer service...
I did keep that email and forwarded as a reply to the first communication already. So I will wait to hearing from them again tomorrow probably.
There is no way customer can know about tour fare as we only see ticket type. This is what I mostly feel upset about. It is like being cheated or betrayed as the price is much more than a ticket for 50% if I bought it directly from AB website.
