FlyerTalk Forums - View Single Post - The worst gone worse - MPC hotline capacity and waiting time
Old Jun 22, 2015 | 11:50 pm
  #54  
dek526
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Join Date: May 2012
Location: Los Angeles
Programs: CX GO (in hibernation mode), AA EXP, SPG GO, HH DM
Posts: 317
Originally Posted by AA_EXP09
To be fair I have met Yanks who also don't know, though I do agree that the Philippine call centre is almost useless.
(I can speak Cantonese and use that option now.)



Seems to also be in line with what cabin crew comment/post on CX secrets.
perhaps this may be a big reason why linda sim has left cx?
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