Originally Posted by
tomslk
My connection flight left without me and my family. Our flight landed about 10 minutes late. They did not hold the flight. It was lax to slc then I was supposed to go to OKC. They decided to put me on a flight the next day to ATL and then to OKC. Talk about screwing up my trip. I'm losing an entire day.
What would you all recommend? Worth writing a letter? What should I expect for compensation. This leg of my flight is part of a 5 leg trip covering 6 weeks as we visit family. We are expats who work in Asia and this ticket cost me $1800 per person for my family.
What airline was your incoming flight? How could you miss a flight if the incoming was only 10 minutes late? Is there another part to the story? Was the incoming TPAC? Did you get hung up in Customs? Were both flights on same ticket? Same airline?
More info and you'll get less guessing.
Now I'm guessing:
I worked ex-pat half my career. It didn't take long to figure out that I had to make allowances for late arrivals, etc. and learned not to make short connections. For 6 legs including TPAC you've got a fairly low ticket price. Lower the fare, less likely they are to help you out in a delay.