Called in re: my Chase Sapphire Preferred. I said I was thinking of closing the account due to the loss of the 7% bonus on points. The rep rattled off the benefits (including the newer benefits the card was gaining) and then I just flat out asked if there was a retention offer.

It sounded like she was immediately ready to say no, but she stopped herself and offered 10,000 UR points for keeping the account opened. I took it.