Originally Posted by
t325
Yep, I just called and was denied. To use her exact words, "65 minutes is more than enough time".
I called the US 1-800 number. Would I have any better luck (maybe a different call center?) if I called the Aussie number?
Ahaha, the South African call centre strikes again. They're unbelievably terrible - it's on par with the UA overseas call centre that tries to book you a rental car for HKG or SIN every single time you ring.
Try ringing one of the Australian numbers if you keep hitting brick walls.