Originally Posted by
limtedd
Thank you for the fast reply Kuroko.
Can I ask how to try it online? Since I booked it Via Orbitz and not Emirates own website? I just tried in Emirates website but it says cannot, because I booked via Travel Agent.
Thank you

Strange. You should be able to book it even though the ticket was issued from a TA. Maybe this is the EK-IT-reply to "you are not eligible".