Originally Posted by
weirdlyndon
The UC/GFL staff at JFK get mixed reviews on this website, but I remain steadfast that they are some of the absolute best agents I've encountered in my years with UA. I miss them dearly now that I'm an AA guy, but Maureen, Kathy, Mary Ellen, and Sheila are absolute gems at JFK.
Well, as you are now an AA guy (I'm bi-airline-al myself), when you fly transcon in F (or upgrade from J) you have the consolation of the AA FL, which serves fresh hot food, something UA only does at LHR.