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Thread: Ba.com sends me into endless loop when I try to check in; Indian call centre hopeless
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Old Jun 17, 2015 | 5:31 am
  #13  
pewpew
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Originally Posted by Anonba
Originally Posted by Passmethesickbag
Thank you so much Anonba! Why a company that employs such gems as you and worjackie14 should find it worth the saving to sully its reputation by connecting customers with soluble problems to Indian script readers I shall never understand.
Not everyone in newcastle or manchester knows how to manually enter apis into dcs tbh.

As for India i dont think they read scripts. However i dont think BA has given them adequate training add to that some languge issues things "lost in translation" that i think is where the problems lie.

I have heard that for the same money as one person at MAN or NCL BA can hire four people in DEL!
Judging by their hold times, BA probably buys one person in DEL, pockets the difference, and claims they're not doing too well financially
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