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Thread: Ba.com sends me into endless loop when I try to check in; Indian call centre hopeless
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Old Jun 17, 2015 | 5:16 am
  #12  
Anonba
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Originally Posted by Passmethesickbag
Thank you so much Anonba! Why a company that employs such gems as you and worjackie14 should find it worth the saving to sully its reputation by connecting customers with soluble problems to Indian script readers I shall never understand.
Not everyone in newcastle or manchester knows how to manually enter apis into dcs tbh.

As for India i dont think they read scripts. However i dont think BA has given them adequate training add to that some languge issues things "lost in translation" that i think is where the problems lie.

I have heard that for the same money as one person at MAN or NCL BA can hire four people in DEL!
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