Guess not many folks use Agoda on FT.
I tried to cancel my reservation and it seems they always want to charge you a $15 cancelation fee. I called and had it waived, but I'd prefer better treatement
I also try not to book more than 1-2 nights since the quality of hotels is def YMMV. Reviews can help you decide if a place is worth it. Once you check-in you don't have many options and you'll see reviews that say "we just left the place and ate the money because it was such a dump." Agoda doesn't seem to care too much about you the customer.
On the plus side its made travel really easy in asia and there are great deals to be had.
Get ready...Agoda is the future...