Originally Posted by
Trinob
AF hit last month. 40k in spend last 12 months.
I called once prior to fee and 2 or 3 times after and was declined any retention offer.
Today I moved all my points off this card and had a near zero balance and had every intention of closing or downgrading.
Was finally offered $95 credit which I happily accepted.
I wonder what made the difference between the calls. For 40k spend they should be willing to waive it without making you jump through hoops.