Originally Posted by
SJC ORD LDR
15*6 = 90. No airline is expected to have 90 spares, or even 50 spares, or even more than a handful of spares. However, they could have flown a part in from SFO or even a plane from SFO and gotten these passengers moving in less than 20 hours. You can fly a 737 from YYR to LHR, it's within range.
While the barracks weren't exactly the Ritz or Four Seasons, they are tolerable. It's the lack of information from UA and the time it took them to respond is what I find to be unacceptable.