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Thread: Involuntary schedule changes and fare refunds
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Old Jun 16, 2015 | 3:25 pm
  #13  
DrunkCargo
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Join Date: Apr 2013
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Originally Posted by kwflyer
a lot of the newbies have low seniority and thus are relegated to the overnight positions. If you can't get the a seasoned agent in YUL, the TPA is also pretty seasoned.
It seems as tho CC got a better deal with the overnight queue. The more senior knowledgeable one made it clear that CC is mistaken about the refund email he received. =)

I'm pretty sure it wasn't a mistake as well. The change is completely caused by AC in this case. I have no desire to change my itinerary... so they really could just reinstate the flights as originally booked and everything would be awesome!
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