FlyerTalk Forums - View Single Post - Business seat map not available 2 weeks out
Thread: Business seat map not available 2 weeks out
View Single Post
Old Jun 16, 2015 | 5:24 am
  #3  
jmanirish
 
Join Date: Feb 2011
Location: LAX
Programs: UA:1k; MR: PLT; Hilton: Gold
Posts: 1,324
Originally Posted by Red BP
I have randomly noticed the blocked seatmap problem as well over the last couple of weeks. You open the seatmap on LH.com and it appears that all seats are taken.
This can happen in any class of booking, no matter how long out the flight is.
Sometimes it only affects a single segment in the booking.
However, your travel agent can reserve your seats regardless over the GDS and so can LH call centers. It is just a problem that self-service doesn't work.
I am not sure what causes this error, but it is definitely an IT error.
I am not even able to pull up the seatmap on LH.com. Just says seat reservation is not available. My TA tried to request a seat through GDS, but no success. Last time this happened I even tried calling LH without success. I'll try with this reservation later and will report back.
jmanirish is offline  
Reply