FlyerTalk Forums - View Single Post - UA958 Jun 12 '15: MX @ ORD, Diverts to YYR for 2nd MX, Pax Housed @ Military Barracks
Old Jun 15, 2015 | 11:42 pm
  #263  
tom911
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Join Date: Jun 2000
Location: Benicia CA
Programs: Alaska MVP Gold 75K, AA 3.8MM, UA 1.1MM, enjoying the retired life
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Looks like these passengers got to London quicker than another group of passengers got to Shanghai in 2012. I still remember the coverage on that delay:

If there's a contest for worst travel experience of the year, United Airlines Flight 857 might be in the running.

The plane departed San Francisco on Sunday for a 13-hour trip to Shanghai. But most of the 262 passengers didn't get to China until Tuesday evening -- three days late -- after an unplanned and prolonged layover in Anchorage, Alaska.

About three hours into the flight, the United jetliner was diverted to Anchorage because of broken bathrooms. When a replacement plane arrived Monday, it also was grounded because of mechanical problems, prompting most of the passengers to catch a third plane Tuesday.
http://www.cnn.com/2012/03/21/travel...gers-stranded/

And the discussion on the UA forum here:
Stranded in Alaska for two days by UAL - Advice?

And one quote from that thread that could just as well be about the Goose Bay diversion:

Originally Posted by chikai
United Airlines failed on so many levels – shockingly poor crisis management, lack of information, insufficient dissemination of information, and of course, the mechanical failures.
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