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Old Jun 15, 2015, 2:55 pm
  #261  
flyerwanabe1
 
Join Date: May 2011
Programs: AA, SPG, HERTZ, BA, UA, CO, JB
Posts: 289
What a frustrating experience dealing with topcashback. Transaction with Audible in December, $31 cash back for a $1 membership each month for three months. The purchase never tracked so I log a claim. I enclosed the order number and two times now after escalating, the reason for denied claim provided was that they can not find my order even though I can go in to my audible account and print out the receipt from all 3 months. How can they not find the order number is beyond me other than taking the money and denying my claim.
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