Originally Posted by
Reid
I booked my aunt in first on DL YYZ-ATL-FLORIDA. She was bumped back to EC on the YYZ-ATL leg due to the CRJ900 being subbed for a CRJ700. When I called in she was given a $200 voucher and they refunded the difference in points between first and economy, even though she still got first class on the second leg.
That would be a fairly typical DL response. The mileage diff + a smallish cert. As there is no real way to split the baby between segments, just letting the second one go makes sense.
Downguages happen all the time and unfortunately somebody has to get the boot. It will be awards ahead of cash, typically followed by status.