Originally Posted by
winebug
Can anyone advise what the best course of action would be?
Cardmember since 2003.
SPG received recently, with member since 2003.
Card reported to Equifax as being 2015, not as being 2003.
Called Amex to inquire why SPG is listing 15 and not 03. First line support said they are not allowed to discuss credit bureau related matters, that I need to fax Equifax the card and let them do an inquiry with American Express.
How would I go about this? Call Amex again until I find a good spirit that can/wants to do a correction? Send a copy of my card by fax to Equifax requesting an "investigation"?
Thanks!
Similar situation. All my previous card reflect my initial member since date. I even called in to confirm they had the correct date on file for my most recent plat card. It just posted to EQ and sure enough it shows 2015.... I'm wondering if they stopped backdating, because they did in the USA.
Edit: whoops didn't see Mia's post