Originally Posted by
jamesie_version1
Quick review to help folks;
- I got a upgrade to a large room on the last but one floor
- No lounge
- I LNF'd a rate including breakfast.... They were convinced that breakfast was not included - so far as to say that I myself 'typed in that breakfast was included'... Essentially accusing me of trying to cheat them. This had to be raised no less than 6 times in a 2 day stay, was eventually 'taken care of' by the duty manager, but without an apology.
- I found the rooms quite nice but minimalist. Beds are Scandinavian, and not typical marriott. A double bed is two singles, which includes two single duvets.
- Housekeeping was average... They did not replace dirty glasses, took old handtowels but did not replace, no turndown
- The 'Danish' breakfast - i.e. baked goods, bread rolls and jams - was nice, but the rest of the spread was forgettable... Restaurant is small - was a zoo on the Saturday morning
- Skybar food is Danish tapas - lots of raw fish dishes. Good quality but not for everyone. it was pretty expensive.
- Think I prefer the Marriott, but this was a quarter of the price. The marriott is much better, but not perfectly, located.
Thanks for the review, although it sounds like they still need some training.
Cheers.