Originally Posted by fassy

So, got a decision "denied". But not since the rate expired and they didn't found it. No, since I did not book the cheapest rate on Club Carlson - which of course would have been non-refundable/non-changeable compared to the full flex rate?!

They even claimed that they offer the same rates as Expedia and when I checked Expedia was still cheaper... not that much but still cheaper.