Originally Posted by
Southdown13
Our first time flying CX. My daughter was just upgraded from PEY(R) to J, and now I am thinking about trying to move her up to join us in F. SFO-HKG one way on CX873 leaving mid June, and I am MP Green.
If an F redemption becomes available, can I cancel the J upgrade, use the 20k Asia Miles, (105,000 total needed) and get a PEY refund? Will the fees be about $120 (upgrade cancel fee) plus $50 (ticket cancel fee)?
Originally Posted by
cxfan1960
Theoretically yes, but it will probably be a full flight. CX usually ends up scrambling to upgrade passengers at the airport and F redemption may not ever be available.
If this is part of a round trip ticket, cancellation will be tricky.
A follow up. I found F award availability online 4 days before departure. On my MP account, my daughter's waitlist for F did not confirm, and the representative did not know why. I was able to cancel the J upgrade award and get a PEY refund as well as use the 20k AM to ticket the F redemption. Glad I checked online for CX award redemption frequently!