FlyerTalk Forums - View Single Post - How the Heck Does One Get Through to Customer Service?

Jun 11, 2015, 8:35 pm

#14

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Join Date: Jan 2004

Location: SFO, SJC, OAK, LVK AA Lifetime Plat 2MM, LUV A-List, Hyatt Gold, SPG Lifetime Gold, Commercial Pilot (not employed by airlines)

Posts: 1,531

Quote:

Originally Posted by ssk1127

I tried sending an email using the comment form on the Southwest.com website. After several days, got a message saying they were really busy and offering me RR points if I would just call the service line instead....

How many and how long ago?

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