FlyerTalk Forums - View Single Post - How the Heck Does One Get Through to Customer Service?
Old Jun 11, 15, 8:35 pm
  #14  
pushback
 
Join Date: Jan 2004
Location: SFO, SJC, OAK, LVK AA Lifetime Plat 2MM, LUV A-List, Hyatt Gold, SPG Lifetime Gold, Commercial Pilot (not employed by airlines)
Posts: 1,525
Originally Posted by ssk1127 View Post
I tried sending an email using the comment form on the Southwest.com website. After several days, got a message saying they were really busy and offering me RR points if I would just call the service line instead....
How many and how long ago?
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