I am so excited, next week I get to do two terminal installs, Vx520 with Vx820 pin pads. You bet I'm going to train the hell out of them about EMV and NFC! And because I'm mounting the PIN pads, I'll be definitely sure it will ONLY face the customer.
Also, any other tips I should throw into my training? I'll be training employees to press Sale first, not slide the card first. I'll also be pushing towards a hands off the card approach, rather wanting customers to use the Vx820 to run the transaction themselves...cashier only should intervene if the customer does not know how to use the chip.
The merchant provider has told me that these terminals he will be shipping to me are going to be both EMV and NFC enabled.
Last edited by RedLight2015; Jun 11, 2015 at 4:30 pm