Originally Posted by
forumpersona999
1) They probably keep it on dry ice which is super cold
2) If you look carefully you will see a notice on the plastic part of the lid that says you should open the lid and wait 8-10 minutes before consumption to let it soften up.
I recall if I ask for it mid-flight, they always tell me it is frozen and would be the best if I wait for about 10 min before eating. I forget if they say anything if served immediately after a meal.