I took 8 trips on CX recently in J and noticed that every time they serve Haagen Dazs as dessert, it's absolutely frozen rock solid... making it near impossible to scoop and eat without crushing your jaw... each time my paper container will rip as I attempted to eat it making a rather undignified scene.

Makes the ice-cream eating experience, which is supposed to be a pleasurable one, rather fraught.

So much so that on my last CX flight I just ripped the paper cup and plonked the entire frozen cube into my coffee... and had a make-shift affogato instead!

Why can't CX get the finer things right? By contrast, the ice-cream served on EK and even MH are at the right temperature and perfect texture for consuming.