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Old Jun 11, 2015 | 10:28 am
  #8  
leeky
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Join Date: Sep 2012
Posts: 827
If you look at their guarantee their is no way to file any complaint. What I was requesting from other FTers is the contact inasmuch until a contact is known and one could actually file a complaint the hotel is not contacted, as stated below, and no corrective action is done.

So for my future knowledge if I ever have to stay at any other Radisson, if you know, what is their customer care contact?

Originally Posted by Paul4Travel
It takes time because the customer center forward the complaint to the hotel which will reply within 7 days (in Bcc with CC cutomer center). If you need something to be adjusted immediately, it's much better to complaint directly to the hotel manager.
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