IHGSteve: Can we get a final ruling on Resort Fees on Reward Night stays?
Some IHG Properties have resort fees.
When booking a free night through points or a free night certificate, all costs should be included (including resort fees).
Correct?
If so, can you post a link to this policy so that I don't have to spend an hour arguing with check-out clerks anymore.
I have also been having issues with IHG hotels charging my credit card for a reward night stay for the full cost of the room and having to spend hours / days resolving the issue if ever. It is beyond frustrating.
Thanks!