FlyerTalk Forums - View Single Post - Wall Street Journal Article Today "What a Gate Agent Can (Can't) Do For You"
Old Jun 11, 2015 | 8:23 am
  #4  
airindia787
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Join Date: Sep 2013
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http://www.wsj.com/articles/what-a-g...you-1433951751

But given the article has to do with UA, I'd say this is more suited for the UA forum.
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