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Thread: Arrival Time When Plane Arrives at Gate but Door Does Not Open
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Old Jun 11, 2015 | 1:37 am
  #13  
zrs70
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What is the criteria for actual arrival time?
Our flight arrived into ANC on time from SFO today at 11:12 pm. UA.com shows it as 11:10.

But we are sitting at the gate on the plane because the jetway is broken.

It's now 11:37. Does UA record this as on time?
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