What a sh*t show this is becoming. I have another Safe account (different from the one with the missing RL Pack described above) that has a $500 balance that I cannot load out. For two days, I have gotten the "technical difficulties" message. When I call all they tell me is that my account is active and there are no website problems. No help at all with what could possible be causing the problem, other than to suggest clearing the browser. I also noticed that when I tried to log in from a different computer using a cleared browser, despite the message that a verification email for the new device was being sent, it never arrives. This is all behavior I have not experienced before.

The CR did say I could call back and request a refund if my problem persisted. Has anyone ever done this? Just curious on how long it takes. For $500, I am likely to just do a bill payment, remove the cards, and move on. This is my last month of RLs (though I will likely do my $10K of Serve loads across two accounts at the very beginning of July, as those are always problem free)-- I had a 16-month plan to hit a specific goal and am almost there.