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Old Jun 10, 2015 | 4:53 am
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SF1K
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Join Date: Apr 1999
Location: Henderson, NV
Programs: Hyatt LT Globalist, Marriot LT Titanium, UA 2.4MM, HH Gold, AS MVPG
Posts: 3,516
Flight Change without Authorization!

So I was scheduled to fly MSP-ORD-SFO this morning. Picking a particular itinerary because I wanted the 777 ORD-SFO flight. I had a purchased First (P) fare which put me in business from ORD-SFO and then used and RPU to upgrade to F on the 3-cabin 777.

I get to MSP at 4:45am and wait to board my flight and when I do I get the 3 beeps at boarding. Low and behold, somebody changed my flight at 2:55am to go non-stop from MSP-ORD and a regional jet. THAT'S NOT WHAT I WANTED or I would have booked it. And now of course the MSP-ORD is full in F (they upgraded somebody as I was waiting in line and put them in my seat) and the 777 only has middle-seats in business.

NOT HAPPY.

I'm assuming that this change was made at ORD or some other GS agent in order to snag my 777 First seat for a GS customer, absolute insane.
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