FlyerTalk Forums - View Single Post - is MIL entitled to anything after arm got hit by unsecured trolley during landing?

Jun 10, 2015 | 3:25 am

#10

lhrsfo

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Join Date: Jan 2009

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Quote:

Originally Posted by sincx

I got a travel certificate recently after a freak incident where all the lights turned on for the middle block of seats on a 777 in both J and E+ and won't turn off. The E+ lav smoke detector won't stop going off either.

The email with the travel certs said in part:

"
RELEASE OF LIABILITY
By acceptance of this travel certificate you release United; the operating carrier, and their respective employees, agents and representatives from any and all liability, claims or damages resulting or arising from the matters relating to your flight, compensation therefore or any related complaint.
"

So United certainly knows how to get a full release for miles or a small amount of money.

There's a big difference between this, which is an inconvenience but causes no harm, and the OP's case where the allegation is that an injury occurred. UA will be much more careful in the latter case.

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