Originally Posted by
nikitta28
This happened to me recently at the Marriott in lansing MI
2 different staff walked into my room 30 minutes apart, because they didn't update the bedboard. Neither person knocked or announced themselves. The first time I gave it a pass, the second time I had a complete melt down. I also learned a lesson about locking the door from the inside. Received 30,000k points, 2 nights free (corp pays for rooms so didn't do much for me) and a serious apology note from GM.
Was this service or maintenance that you had requested? If not, were you told about it in advance? However, this could be a case of some minor tweaks to the room that really should be scheduled for when it's not occupied.