FlyerTalk Forums - View Single Post - American Express and Starwood enhance cobrand credit card benefits
Old Jun 8, 2015, 11:17 pm
  #180  
Happy
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Join Date: Jul 2003
Location: Florida
Posts: 29,800
My guess is, if the program runs well like AAdvantage, the system SHOULD recognize you as a SPG OPEN owner and automatically flags it so the lounge access feature should pop up for the check in clerk to see - much like AA automatically shows your Group 1 boarding and first checked bag free when you own the Citi AA card.

If the above fails, you can always present your SPG OPEN card at check in - 90% of the hotels we stay at, regardless of chain, always ask for a credit card at check in to put authorization on, regardless which card is used to back the reservation. Very very rarely the clerk would not need the presence of a CC to put authorization on at check in.

I dont see any issue to get the benefit as long as you do own the card at check in time AND award stay qualifies for the benefits.

Of course, a reply from William to clarify your situation is very much appreciated.

[QUOTE=metoo;24940410]Originally Posted by pranay
If I have the SPG AMEX Business card and I book a sheraton hotel with points after August 15th, would I still get access to sheraton club lounge being that it is not a paid stay and I am not using cash and points?



Originally Posted by Starwood Lurker
Cash & Points, like Free Night Awards, are award stays. Award stays qualify for this benefit just like paid-rate stays do.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

Questions:

I already booked free night awards for a Sheraton Stay for December 2015.
I plan to apply for the SPG BIZ card in August or September 2015. If I do this, will I have free Club lounge privileges? Do I call SPG customer service and change the credit card on file for booking to the SPG Biz card? How would I obtain club lounge privileges when I arrive at the hotel?


Thanks in advance
Happy is offline