Originally Posted by
gooselee
I'm more curious than anything. Seems like an algorithm somewhere is going bonkers.
Probably the same logic that doesn't work for award routings.
Last week I was booked MSY-MSP-DCA. The checkin screen didn't offer me any changes, but as a Diamond I tried calling and was offered an earlier flight through ATL at no charge.
But when I went in to select seats I got a VDB offer. I indicated I was willing -- the agent at the SkyClub at MSY told me they were -1 MSY-ATL so it was possible, but not likely. At the gate the agent said -- "no its all fine."
A few weeks ago I missed a VDB flying SLC-ORD (and it was a generous offer). It went to the last minute and the agent could see that the connecting passengers had arrived from LAX. But they didn't show up -- I'm guessing they forgot about the time change from LAX to SLC and were having a drink or food somewhere at SLC.