Originally Posted by
Kagehitokiri
there are a number of threads on general topic, most recently several threads when FS had announced considering a program, and then experimented with By Invitation program. i have done a compilation of those threads. i might try to do a compilation of all threads on this topic.
but is your question more - what makes a luxury hotel?
No, I mean luxury is different for everyone and there's no way and no point to define what makes a luxury hotel. I just don't understand those groups who say they reward guests with a recognition program. If you don't have a rewards program, that's fine, don't hide it with some silly guest recognition program that no one can quantify the usefulness of.