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Thread: Iberia Plus local rate contact number
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Old Jun 8, 2015, 3:39 am
  #23  
Beano HK
 
Join Date: Jan 2011
Location: usually somewhere between 30000 and 40000 feet...but actually the English countryside
Programs: BA GGL/Lifetime Gold, EK Gold, Lowly M&M, Marriott tit, Hhonors Diamond, numerous others
Posts: 1,156
Originally Posted by xls999
Does anyone have a contact email for sorting out points please? I was told by the UK contact tel number to try [email protected] but have had no reply after a month.
Bumping an old thread with new details:

Current UK dialling number is 0203 684 3774. Press 1 for English after the prompt, then press 1 again as you are a direct customer. You will then be asked what your enquiry is (note no button pressing, it is based on voice recognition). I was straight through to an agent in 15 secs and enquiry sorted in 2 minutes.

Note that the email address quoted above is incorrect, someone has inserted an additional "S" into the address! which is likely why no replies received!!

correct address is [email protected]
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